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Our Process

How we developed the framework

A participatory design and action planning approach was used to develop the Implementation Framework that was completed in June 2019. The process leading to this outcome included four phases:


Listening to different communities of interest including faculty, students, staff, and non-university stakeholders.

Work began in 2017 with a listening phase that included a university-wide survey (767 respondents), 53 in-depth faculty interviews, individual meetings with campus stakeholders, and six focus groups with over 100 non-university stakeholders representing 60 organizations from the public, private, and non-profit sectors. Themes from these activities informed the development of a long-term vision as well as a set of draft goals and objectives.

Sharing what is learned from these communities in formats that are legible and responsive to these different stakeholders.

As part of a sharing phase, a number of interactive listening sessions were organized where feedback was solicited from faculty, staff, students, and non-university stakeholders. Participants at the listening sessions were led through a prioritization exercise around the goals and objectives, as well as a design prototyping activity where participants developed an activity that could translate one of the objectives into an implementable action. 

Aligning broad goals and strategies with specific interests, assets, and capacities.

The results of the listening sessions were synthesized into a Draft Implementation Framework. As part of an alignment phase, a series of presentations are being organized to present the Draft Implementation Framework to campus stakeholders, campus leadership, and community stakeholders for feedback.

Collaborating internally and externally to design, prototype, and implement specific activities.

A collaborating phase will involve further development and refinement of activities identified in the Final Framework. The Public Scholarship and Engagement (PSE) team will reach out to different academic units and individuals to explore collaborative opportunities. In addition, several advisory committees will be formed to provide ongoing feedback as activities are realized and implemented. Each advisory committee will address one of three primary goals:

  • Reward and recognize public scholarship in research, teaching, and creative practice
  • Develop and improve community-based student learning experiences
  • Increase mutually beneficial community engagement and public impact


The combined results of the multiple phases were incorporated into a Final Implementation Framework in June 2019. The Final Framework report is available via the Public Scholarship and Engagement website and other forms of dissemination.

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